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Returns & Exchanges

Returns and Exchanges:
If you are not 100% satisfied with your Prima Towel, we will be happy to refund your purchase or exchange your towel for another towel of the same price within 30 days of purchase. 

Please note your Turkish Towel is a loomed textile.  As a result of this fine craftsmanship you will want to pay close attention to care instructions.  Please visit our care page for more details.  

We urge you to follow care instructions, and wash your towel a few times to maximize its absorbency and softness. 

You may return a towel for up to 30 days from the date of purchase.  

To complete your return, we require a receipt or proof of purchase.

Once we receive your returned towel, we will send you an email to notify you that we have received your returned item.

To return or exchange your product, please send us an email and we will provide you with a shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.